Returns and refunds

You have 14 days from receipt to return an item to us.

Conditions

  • Item unused, in its original packaging
  • Proof of purchase (order number)
  • Prior request by email to ducassematteo@icloud.com

Procedure

  1. Contact us to obtain the return instructions.
  2. Ship the item to: 43 rue pierre lisse , 40000 mont de marsan , France.
  3. After receipt and inspection, the refund is issued within 14 days to the original payment method.